AI and online marketplace disputes: get your refund from eBay or Depop

End-of-lesson check

15 questions · take it digitally for instant feedback at tendril.neural-forge.io/learn/quiz/end-builders-legal-AI-and-online-marketplace-disputes

1. What should you first ask AI when you need help with a marketplace dispute?

   1. Should I just ask for my money back immediately?
   2. How do I open a dispute on this platform within the deadline?
   3. What websites can I buy clothes from online?
   4. How do I leave a bad review for the seller?

2. What type of message does the lesson suggest you ask AI to draft for your dispute?

   1. An emotional message expressing your frustration
   2. A message copying what other buyers have written
   3. A calm, fact-based dispute message
   4. A message threatening to sue the seller

3. What is a chargeback?

   1. A type of warning the seller gives before blocking you
   2. A special AI tool that automatically refunds your money
   3. A fee the marketplace charges for processing disputes
   4. A dispute you file with your credit card company to reverse a charge

4. Why is it important to file your dispute within the platform's deadline?

   1. Because AI can only help you before the deadline passes
   2. Because buyer protection only works if you file within the time window
   3. Because the marketplace will delete your account after the deadline
   4. Because the seller will sue you for filing late

5. Which of the following is mentioned in the lesson as a marketplace where you can file disputes?

   1. Amazon, Walmart, and Target
   2. Steam, PlayStation, and Xbox
   3. eBay, Depop, and Mercari
   4. Facebook, Instagram, and TikTok

6. What should you do if the seller ignores your dispute on the marketplace platform?

   1. Give up and accept the loss
   2. File a police report for theft
   3. Leave a negative review immediately
   4. Escalate to your card issuer for a chargeback

7. What must be true for buyer protection to work in your favor?

   1. You must file the dispute correctly and within the deadline
   2. You must be a professional reseller with a business license
   3. You must have bought the item more than a year ago
   4. You must threaten to post about the seller on social media

8. What does the lesson mean when it says sellers sometimes 'ghost' buyers?

   1. The seller sends you a package with nothing inside
   2. The seller gives you a refund without asking questions
   3. The seller ships a completely different item than what you bought
   4. The seller disappears and stops responding to your messages

9. Why might someone use AI to help draft their dispute message?

   1. To copy a message that worked for someone else
   2. To add emotional details that make the seller feel guilty
   3. To write threats so the seller is scared into refunding
   4. To make sure the message is calm, fact-based, and professional

10. What is the main benefit of buyer protection on marketplace platforms?

    1. It guarantees every seller will ship your item on time
    2. It makes all items on the platform free to buy
    3. It prevents any disputes from ever happening
    4. It gives you a way to get your money back if something goes wrong

11. If you file a dispute on a marketplace platform but lose, what does the lesson say is your next option?

    1. You must accept the loss and cannot do anything else
    2. You can escalate to your card issuer for a chargeback
    3. You can file the same dispute again immediately
    4. You can sue the seller in small claims court without trying a chargeback

12. What happens if you wait too long to file your dispute on a marketplace?

    1. AI will no longer be able to help you
    2. The marketplace will charge you a late fee
    3. The seller will automatically win the dispute
    4. You may lose your right to buyer protection and your chance for a refund

13. What does the lesson identify as a key term related to marketplace disputes?

    1. Shopping cart
    2. Return policy
    3. Two-factor authentication
    4. Buyer protection

14. When might AI be particularly helpful in a marketplace dispute?

    1. When you need legal advice for a court case
    2. When you need to know exactly what evidence to gather and how to present it
    3. When you want to find a new seller to buy from instead
    4. When you want someone to yell at the seller for you

15. What does the lesson say real 'builders' do when faced with a marketplace problem?

    1. They avoid the platform altogether and only buy in stores
    2. They take action by learning how to file a proper dispute
    3. They ask their parents to handle all communication
    4. They expect things to always go wrong and never complain