Direct Notice to Parents
Who we are
Tendril is an online literacy service operated by Neural Forge. We are directed to children under 13 in accordance with the Children’s Online Privacy Protection Rule (16 CFR Part 312).
What we collect from your child
- Birth month and year (for tier assignment).
- A first name only, if they choose to set one (never a last name).
- Module progress and badges earned.
How we use it
- To deliver age-appropriate lessons and track progress.
- To communicate with you — the parent — about your child’s use.
What we never do
- Use your child’s data to train any AI model.
- Serve targeted advertising to your child.
- Sell or share your child’s data with data brokers.
- Retain data longer than necessary to deliver the service.
Verifiable Parental Consent
Before any data is collected from a user under 13, we obtain your verifiable consent via one of the FTC-approved methods: card micro-charge, library-card-linked adult verification, or government-ID upload. ID images are used only for verification and are deleted after review, no later than 30 days.
Your rights
- Review the information we have collected from your child.
- Delete your child’s information.
- Refuse to permit further collection or use of your child’s information.
Contact
Email hello@neural-forge.io. We respond within 30 days. Tendril is working toward obtaining a COPPA Safe Harbor certification and will update this notice upon approval.