AI at Your Bank: From Fraud Detection to Chatbots

End-of-lesson check

15 questions · take it digitally for instant feedback at tendril.neural-forge.io/learn/quiz/end-explorers-tools-AI-and-banking

1. What is fraud detection AI mainly trying to find?

   1. Ways to charge you more fees
   2. Banks with the best interest rates
   3. Unusual transactions that might be fraud
   4. The cheapest way to process payments

2. Why might your phone buzz with a fraud alert about a purchase you made?

   1. Your account was closed by accident
   2. Your bank wants to tell you about a new promotion
   3. The AI system thought the transaction looked strange
   4. The AI was checking if you have enough money

3. What is a bank chatbot able to do for you?

   1. Check your credit score for you
   2. Answer your questions before you talk to a human helper
   3. Cancel your debit card permanently
   4. Give you cash from your account immediately

4. How does AI help decide if someone gets approved for a loan or credit card?

   1. It makes the final decision without any human involved
   2. It checks if the person has a job at that exact moment
   3. It helps the bank evaluate whether the person seems likely to pay it back
   4. It automatically approves everyone who applies

5. What do some investment apps use AI to suggest to users?

   1. Portfolios — mixes of investments that might work for you
   2. How to avoid paying any taxes ever
   3. Exactly which stocks will make the most money
   4. When to withdraw all their money

6. Why is it good to "trust but verify" when it comes to banking AI?

   1. AI helps a lot but can sometimes make mistakes
   2. Banks never make errors so verification is unnecessary
   3. AI always knows what is best for your money
   4. You should never trust anything the bank tells you

7. Which of these is an example of AI you might encounter at a bank?

   1. A vault with a combination lock
   2. A chatbot that answers your questions
   3. A pen and paper for writing deposits
   4. A human bank teller

8. If AI flags your purchase as fraud but it was really you, what probably happened?

   1. Your bank wanted to annoy you
   2. The AI was trying to steal your money
   3. The AI thought your purchase looked unusual compared to your normal spending
   4. The purchase was for exactly the right amount

9. What kind of tasks does the lesson say bank AI mostly helps with?

   1. Counting the physical cash in the vault
   2. Watching for fraud, answering questions, and deciding on loans
   3. Hiring new bank employees
   4. Designing the bank's building

10. What might happen if a bank's AI incorrectly thinks a transaction is fraud?

    1. Your account will be deleted forever
    2. You might get a fraud alert even though you made the purchase
    3. The AI will automatically give you more money
    4. You will definitely lose all your money

11. Which statement best describes how banks use AI for loans?

    1. AI gives loans to anyone who asks
    2. AI is never used for loan decisions
    3. AI helps decide if a person seems trustworthy enough for a loan
    4. AI decides based only on the person's name

12. Why might a bank use a chatbot instead of always having a human answer questions?

    1. Chatbots are cheaper than paying bank tellers
    2. Chatbots are required by law
    3. Chatbots can help many people at the same time, any time of day
    4. Chatbots know more than any human worker

13. What is something investment AI cannot do, even though it helps with investments?

    1. Suggest different investment options based on your goals
    2. Help you understand what types of investments exist
    3. Look at many investments to find patterns
    4. Guarantee that a particular investment will make money

14. The lesson says bank AI is 'mostly invisible to you.' What does this mean?

    1. AI only works during certain hours
    2. You usually don't see or notice the AI working in the background
    3. Banks hide AI from their customers on purpose
    4. Banks don't actually use AI

15. If an investment app uses AI to suggest a portfolio, what should you remember?

    1. The AI knows exactly what will happen in the future
    2. The suggestion is always the best possible choice
    3. The suggestion is based on patterns, not guaranteed outcomes
    4. The AI will definitely make you rich