Lesson 1974 of 2116
Working With Built-In Safety Classifiers and Refusals
Plan for refusals and design recovery paths users can complete.
Lesson map
What this lesson covers
Learning path
The main moves in order
- 1The premise
- 2safety
- 3refusal
- 4policy
Concept cluster
Terms to connect while reading
Section 1
The premise
Hosted models refuse some inputs by policy. Your product needs a UX for refusal that is honest and offers a path forward.
What AI does well here
- Refuse requests that violate provider policy.
- Return a structured refusal you can detect downstream.
What AI cannot do
- Apply a single policy line that works for every culture or jurisdiction.
- Always distinguish a true refusal from an unrelated error.
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