Lesson 1101 of 2116
Agent On-Call Rotation: Who Wakes Up When Agents Fail
Agents need on-call coverage like any production system. Designing rotations that include AI failure modes matters.
Lesson map
What this lesson covers
Learning path
The main moves in order
- 1The premise
- 2on-call
- 3agent operations
- 4incident response
Concept cluster
Terms to connect while reading
Section 1
The premise
Agent operations need on-call coverage; standard infra on-call doesn't cover AI-specific failure modes.
What AI does well here
- Define agent-specific failure modes for on-call training
- Build runbooks for common AI failures (rate limits, model degradation, cost spikes)
- Maintain coverage across time zones for global agents
- Train on-call across both ops and ML disciplines
What AI cannot do
- Substitute infra on-call for AI expertise
- Eliminate the cost of 24/7 coverage
- Predict every novel failure
Key terms in this lesson
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